![]() ![]() ![]() Backup codes are located in the google settings. A second pop-up box will ask Start saving codes to this account? Select Allow. BEFORE you change your phone number, you will need to obtain backup codes to regain access to your account.If you’re not syncing and want to start, tap on the “person” icon in the upper right (it won’t be a personal icon, since you’re currently not synced with any account).If you are currently not using sync, you will be asked if you want to. Who's your email provider (Gmail, Yahoo, Outlook, etc. Sometimes browsers cache our passwords, meaning that your credentials become invalidated when changing computers. Heres a quick list of solutions for each category: Try signing in with a different browser/computer. Click Continue, and your codes will be removed from your Google account and all your other devices, except the device you are on. cant get the 8 digit backup codes JA: The Technician can help you recover your account. These are: 1.) logging into Gmail, 2.) setting up Gmail, 3.) general troubleshooting. ![]() A second pop-up will ask if you want to use Authenticator without an account.You’ll see a pop-up menu (which will also let you manage your current Google account and manage all the accounts on your device). If you’re currently syncing and want to stop, tap on your personal icon.If you’re not syncing, the cloud will be gray with a slash through it. If the app is connected to your Google account, you’ll see a cloud with a little green checkmark next to your personal icon in the upper right. ![]()
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